This Privacy Policy explains how PCM Travels US LLC (“we”, “us”, or “our”) collects, uses, shares, and protects your information when you interact with our website, services, and platforms.
This Policy applies to information collected:
By using our services, you agree to the practices described in this Privacy Policy.
PCM Travels US LLC operates as a car rental comparison and booking platform. We provide access to offers from third-party rental providers and may either redirect you to partner websites or allow bookings directly on our platform.
We are committed to protecting your personal data and maintaining its confidentiality.
At PCM Travels US LLC, we collect various types of information from multiple sources in order to operate our services efficiently and provide a seamless user experience. This includes personal information, which generally refers to any data that can identify you directly or indirectly, or can reasonably be linked to you or your household, as defined under applicable data protection laws.
Where permitted by law, personal information does not include data that has been anonymized, aggregated, or otherwise de-identified.
1.1 Interactions with Our Website and Services
When you visit our website or interact with us, you may voluntarily provide personal information that enables us to deliver our services effectively.
We typically collect personal information when you:
In most cases, this information is provided directly by you. However, in some situations, it may be shared by your employer, organization, or a third party acting on your behalf. Additionally, if you interact with us or our partners at events or through offline channels, you may provide information in person.
We may also collect your contact details when you communicate with us via:
The information collected may include:
1.2 Information Related to Service Providers and Partners
We may collect business-related information about individuals and organizations associated with our service providers, partners, contractors, or suppliers.
This information may include:
This data helps us manage partnerships and deliver services effectively.
1.3 Employment and Recruitment Information
If you apply for a job or work with PCM Travels US LLC, we may collect information relevant to recruitment and employment processes.
This may include:
We may also collect and process information related to employees and contractors for administrative and operational purposes.
In certain jurisdictions, separate privacy notices may apply to employees or candidates. In such cases, those notices will take precedence over this Privacy Policy where applicable.
When you access our website, certain information is automatically collected to enhance functionality, security, and performance.
This may include:
For more details on cookies and tracking technologies, please refer to the relevant section of this Privacy Policy.
1.5 Social Media and Single Sign-On (SSO)
You may have the option to log in or register on our platform using third-party services such as Google or other social media platforms (“Third-Party Accounts”).
If you choose this option:
Please note that your use of such services is also governed by the respective third party’s terms and privacy policies.
1.6 Personal Information About Others
In some cases, you may provide personal information about other individuals. For example:
When doing so, you are responsible for ensuring that:
At PCM Travels US LLC, we use the information we collect to deliver reliable services, enhance user experience, and operate our platform efficiently. The purposes outlined below explain how and why your information is used.
2.1 Operating, Managing, and Improving Our Services
We use your information to support the core functionality of our platform and to fulfill our commitments to you.
This includes:
We also use your information to enhance your experience by:
Additionally, your information helps us maintain a safe and secure environment by:
Where required, we may also use your information to:
2.2 Marketing and Advertising
We may use your information for marketing and promotional purposes, either directly or through trusted partners, where permitted by applicable laws.
This includes:
Direct Marketing
We may send you promotional communications, offers, updates, or newsletters via email or other channels. You can opt out of these communications at any time using the options provided in the messages or by contacting us at +1-760-600-5930.
Personalized and Targeted Advertising We may work with third-party advertising partners (such as search engines and social media platforms) to display content and advertisements tailored to your interests.
These partners may use cookies and similar technologies to:
This practice is commonly known as targeted or interest-based advertising. You can manage your preferences through your browser settings or our cookie management tools.
2.3 Analytics, Monitoring, and Optimization
We continuously analyze how our platform is used to improve performance, usability, and overall service quality. We use your information to:
These insights allow PCM Travels US LLC to enhance functionality, introduce new features, and provide a more efficient and user-friendly experience.
At PCM Travels US LLC, we may share your personal information with trusted third parties to operate our services effectively, fulfill bookings, and comply with legal obligations. We ensure that such sharing is limited, secure, and aligned with applicable data protection laws.
3.1 Affiliates and Group Entities
We may share your information with our affiliated companies and subsidiaries (collectively, “Affiliates”), whether wholly or partially owned by PCM Travels US LLC. This sharing helps us:
All such entities are required to handle your information responsibly and in accordance with this Privacy Policy.
3.2 Third Parties for Operational Purposes (Non-Marketing)
We may share your information with third-party service providers and partners who assist us in delivering our services. These parties are only given access to the information necessary to perform their specific functions and are contractually obligated to protect your data. These third parties may include:
They support us in:
We may update or change these providers from time to time as part of our business operations.
Examples of Service Categories
Third-party providers we work with may operate in areas such as:
When you make a booking with a third-party rental provider through our platform, we encourage you to review their individual privacy policies to understand how they handle your data.
3.3 Advertising and Marketing Partners
We may share certain information with advertising and marketing partners to support promotional activities. This may include:
These partners may use cookies and similar technologies to provide relevant ads based on your browsing behavior, subject to your preferences and applicable laws.
3.4 Payment Processing Providers
We work with trusted third-party payment providers to securely process transactions made on our platform.
If you have questions or issues related to a payment, please contact PCM Travels US LLC at +1-760-600-5930 so we can assist you directly.
3.5 Legal, Business Transfers, and Other Disclosures
We may disclose your information in the following circumstances: Business Transfers If PCM Travels US LLC undergoes a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. Legal and Compliance Requirements We may share information to:
With Your Consent We may share your information for purposes not outlined in this Privacy Policy if you provide explicit consent.
Non-Personal and Aggregated Data
We may also share non-personal information, such as anonymized, aggregated, or de-identified data, with third parties for legitimate business purposes. This data cannot be used to identify you personally.
4.1 Nature and Purpose of Cookies
At PCM Travels US LLC, we use cookies and similar tracking technologies to enhance your browsing experience, improve our services, and better understand how users interact with our platform. When you visit or use our website, we and in some cases, trusted third-party partners may place cookies, web beacons, pixels, or similar technologies on your device. These technologies collect and store certain information related to your browsing activity. Cookies are small data files stored on your device that help us:
Types of Cookies We Use
We use different types of cookies depending on their purpose and duration: Session Cookies These cookies are temporary and are used to track your activity during a single browsing session. They typically expire once you close your browser, although some may remain stored briefly on your device. Persistent Cookies These cookies remain on your device even after your browser is closed. They help us recognize you when you return to our website and remember your preferences for future visits.
At PCM Travels US LLC, we believe in giving you control over your personal information. You have the right to manage how your data is used, especially when it comes to marketing and communications.
5.1 Opt-Out of Marketing Communications and Data Sharing
If you prefer not to receive promotional messages from PCM Travels US LLC, or if you do not want your personal information to be shared with our affiliates or third-party partners for marketing purposes, you can opt out at any time. To exercise this option, you may contact us using the details provided below: Phone: +1-760-600-5930 Address: 10685-B Hazelhurst Houston, TX 77043 Please note that even if you opt out of marketing communications or data sharing for promotional purposes, we may still process and share your information where necessary for:
5.2 Unsubscribe from Emails
All marketing emails sent by PCM Travels US LLC include an easy option to unsubscribe.
However, you may still receive important non-promotional communications, such as:
These communications are necessary for providing our services and cannot be opted out of while you continue to use our platform.
At PCM Travels US LLC, we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing our services, completing transactions, complying with legal and regulatory obligations, resolving disputes, and enforcing our agreements. We may also retain certain information to meet audit requirements, internal policies, and standard business practices. When personal information is no longer required, we may securely delete it or transform it into a form that does not identify you, such as anonymized, aggregated, or pseudonymized data. This type of data may be used for analytical or statistical purposes and cannot be linked back to you. In some cases, limited information such as metadata or usage statistics may be retained even after deletion requests, as it does not directly identify individuals. Additionally, some of your information may be stored on the systems or backup servers of our third-party service providers. Such data will be retained and deleted in accordance with their respective retention and privacy policies. Backup copies of personal data may also be retained temporarily until they are securely overwritten as part of routine system operations.
PCM Travels US LLC is committed to protecting your personal information and has implemented appropriate technical, administrative, and organisational safeguards to prevent unauthorized access, misuse, loss, alteration, or disclosure of your data. These measures may include data encryption, secure servers, access controls, and regular system monitoring, depending on the sensitivity of the information and associated risks. While we take reasonable steps to protect your data, it is important to understand that no method of transmission over the Internet or electronic storage is completely secure. As such, we cannot guarantee absolute security or protection against all potential threats, including unauthorized access, cyber-attacks, data breaches, or system failures. Similarly, any information transmitted online may be subject to interception by third parties beyond our control, including external service providers or network operators.
Your personal information may be processed, stored, or transferred to locations outside your country of residence, including jurisdictions where data protection laws may differ from those in your region. By using the services of PCM Travels US LLC, you acknowledge and consent to the transfer and processing of your information across international borders. If you are accessing our services from outside the primary operating region, please note that your data may be transferred to and processed in countries that may not offer the same level of data protection as your home jurisdiction. In such cases, PCM Travels US LLC takes reasonable steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable laws.
The services provided by PCM Travels US LLC are intended for individuals who are at least 18 years old, or the legal age of majority in their jurisdiction, whichever is higher. By using our website or services, you confirm that you meet this age requirement and are legally capable of entering into a binding agreement. If you are under the required age, you must not register, attempt to use our services, or submit any personal information to PCM Travels US LLC. In the event that we become aware that personal information has been collected from a minor without appropriate authorization, we will take prompt steps to delete such information from our records without liability.
Our website may include links to third-party websites or services for your convenience and additional information. Please note that these external websites operate independently and are not controlled or managed by PCM Travels US LLC. We are not responsible for the content, data collection practices, or privacy policies of any third-party websites. We strongly recommend that you review the privacy policies and terms of use of any external sites before providing any personal information or engaging with their services.
PCM Travels US LLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. We encourage you to review this Policy periodically, especially when providing personal information or using our services. The most current version of this Privacy Policy will always be available on our website. In the event of significant or material changes, we will make reasonable efforts to notify users, such as displaying a notice on our homepage or through other appropriate communication channels, for a period of up to fourteen (14) days following the update.
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights related to your personal information, you may contact us using the details below:
PCM Travels US LLC
Address: 10685-B Hazelhurst Houston, TX 77043
Phone: +1-760-600-5930